Privacy Policy

Introduction

lopefenoyp B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lopefenoyp.life or use our fleet management services. As a company operating in the Netherlands and serving the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

lopefenoyp B.V. is the data controller responsible for your personal data. You can contact us at:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our services, contact us, or interact with our website. We may collect the following types of information:

• Contact information (name, email address, phone number, company name)
• Business information (fleet size, service requirements, industry)
• Technical information (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, interaction patterns)
• Communication records (emails, support tickets, meeting notes)
• Fleet management data (vehicle information, tracking data, maintenance records)

How We Use Your Information

We explain how we use your information to provide and improve our fleet management services. The use of your data is based on the following legal grounds under GDPR:

• Contract Performance: To provide fleet management services, process quotes, and fulfill our contractual obligations
• Legitimate Interest: To improve our services, conduct business analytics, and communicate about relevant services
• Consent: For marketing communications and non-essential cookies (where required)
• Legal Obligation: To comply with applicable laws, regulations, and legal processes

Data Sharing and Disclosure

lopefenoyp does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Specifically:

• Contact inquiries: 3 years from last contact
• Customer data: Duration of contract plus 7 years for legal compliance
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website analytics: 26 months from collection

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (right to be forgotten)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing at any time

Data Security

lopefenoyp implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and backup procedures

International Data Transfers

lopefenoyp primarily processes data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses, or other approved mechanisms under GDPR.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

lopefenoyp may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or need to contact us regarding your personal data, please contact us using the following information:

Supervisory Authority

If you believe that lopefenoyp has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):